As a team member, you’ll probably hear many times the objective “being more productive”,
but have you ever stopped thinking what it actually means?
What is Productivity?
The only way of being truly productive is to only do meaningful work, work that consumes
your expertise and adds value to you and your customer. This means getting rid of
all those activities that steal your time. Whatever industry you work in, it’s easy
to get used to double checking documents, walking long distance to take a tray or
reach the photocopier, return documentation several times before it gets completed
with all the required information, being constantly interrupted by phone calls or
people walking by. The reality is that all these activities are “waste”, waste of
your time. They are workarounds to overcome root cause problems that are never really
surfaced and solved. To be truly productive you need to have full visibility of the
work and the activities your team does every day, allocate it in an effective and
fair way and constantly solve the root causes of those problems that create wasted
effort for your team.
Xpertivity helps you achieve this goal. Xpertivity is the web-based system that gives
you full visibility of your team’s capacity and capabilities together with the work
that needs to be done.
First in the morning, and then throughout the day, you can enter in the system the
volume of work you are expecting to receive and you can proactively allocate this
work fairly with the other team members and your team leader. You’ll know what you
will be working on for the day, what training you are going to receive or to give
or which other team you can help out for the day. You can also clearly see and measure
the tasks and interruptions that waste your time and participate in projects to get
rid of these activities. This process is the foundation for the continuous improvement
of your team and ultimately of your organization, and you can be truly in charge
The result is a much quieter and more in control environment, with clear expectation
for you and your fellow staff, less stress associated with the unknown variability
in the demand and a fairer allocation of work. Through planned training and actual
exposure to new activities, the flexibility to perform different tasks within your
team will increase, reducing the stress that often comes from reduced coverage on
You’ll enjoy a whole new working experience thanks to simple and effective self-managing
tools provided by Xpertivity together with a new culture of high-performance teams
- in a high-performance organization.
In short Xpertivity:
Allows a fairer allocation of work
Promotes a quieter and more in control working environment
Allows to be more productive only doing meaningful work
Reduces wasted effort
Improves skills level and coverage within your team