HR and Training

Xpertivity for HR:

Training your staff to be more productive

Xpertivity represents a unique Operations Management training application for Managers and Team Leaders within the Lean and Operational Excellence framework.

With Xpertivity we can train staff to become more efficient and to improve performance.

Operational Excellence and Lean Management

Operational Excellence is a philosophy of leadership, teamwork and problem solving that results in continuous improvement throughout the organisation. Lean is a methodology that identifies “waste” or “non-value-added activities” from the customer perspective and then determines how to eliminate them in the right “way” in order to deliver the best service in the least amount of steps.

Together, Lean and Operational Excellence bring the company’s focus on meeting the needs of the customer, empowering employees to proactively manage their work and optimise their activities in the existing processes.

Mangers and Team Leaders

Managers and Team leaders that undergo the Xpertivity training learn the concepts of Lean and Operational Excellence and apply them in their daily work using the Xpertivity application.

The use of Xpertivity has proven to deliver and maintain improvements in the productivity of teams by as much as 30% and improve the working life of staff.

Training Managers and Team Leaders with Xpertivity:

· Managers and Team leaders learn to optimise the use of resources, improving productivity of teams by 30%;

· They effectively minimise non-value adding activities and reduce waste in the business processes by maximizing the use of employees expertise – improving staff morale and job satisfaction;

· It empowers self-managing and high performing teams – Managers and Team leaders can plan and delegate work in a much more productive and fairer way, as they have clear visibility on daily/weekly/monthly workloads and team’s capabilities.

Results:

Large Global Bank in Ireland

In 2009, Xpertivity was deployed in a large Global Bank in Ireland. Xpertivity helped improve the productivity of over 200 knowledge workers by 37% in a variety of core processes. The clearer visibility and fairer allocation of work resulted in workers involved with the Xpertivity application saying “it is the best program we have ever worked on!”.

HR and Training

Xpertivity Ltd

info@xpertivity.com

Simple, Effective Operations Management Application for the Knowledge Worker