Operational Excellence, Lean & Six Sigma

Where are you on the road to Operational Excellence?

Regardless of your answer Xpertivity has a role to play in Training, Gaining and Sustaining Lean operations. The reason for this is that Xpertivity is designed to work in two ways:

Top Down: Training

If you have only rudimentary capacity and demand and a low level of process definition, Xpertivity can be used as an Activity Based Management approach to defining the core features of your operations and allowing control to be established and improvement opportunities to be identified.

Bottom Up: Gaining

If on the other hand you have detailed process definition but are controlling many of your operations using a plethora of spreadsheets, then Xpertivity allows the maintenance and proper control of how work is assigned and managed by your knowledge workers.

 

Sustaining Lean

 

Perhaps you are well down the road with Lean and now the initial energy and enthusiasm is waning. Xpertivity takes the effort out of providing your teams with the information they need to become self-managing. It is well established that Lean can only be sustained with self-managed teams. Xpertivity allows your teams to improve while you focus or growing the business to take advantage of the increased output or improved service that has been achieved.

In short Xpertivity

· Improves quality of service

· Increases customer satisfaction

· Increases staff satisfaction

· Reduces cost

· Reduces operational risk

 

 

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Xpertivity Ltd

info@xpertivity.com

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Simple, Effective Operations Management  Application for the Knowledge Worker